Any issues regarding plant quality (including damage during shipping) must be made within one week of receiving your plants
Any request made after 2 weeks will not be honored as we are not able to control the plant’s growing conditions and environment once out of our hands.
Sasquatch Orchids and Orchid Supplies shall be responsible only for the purchase price of each plant sold. We make no warranty, expressed or implied as to the productiveness of any plants sold as a result of this or any other offering warranty.
Sasquatch guarantees healthy plants, but makes no warranty as to productivity or performance of any plant sold, as that is dependent upon your growing conditions. We guarantee the plants to be healthy and disease free for a period of 30 days in their original container. If you have any problems within 30 days, please email us multiple pictures, and we will refund or replace the orchid. Repotting before the 30 days is up will void the guarantee.